The WhatsApp platform for customer support teams

Your whole company
answering in
one WhatsApp

Multiple agents, multiple numbers, one unified inbox. Smart chatbots, real-time metrics and zero unanswered messages.

✓ 14-day free trial ✓ No credit card ✓ Cancel anytime
ZACLIX
ONLINE
Search conversations…
EC
Emily Carternow
How much is the plan…2
JM
James Miller2m
All set, thanks 👍
SJ
Sophie Johnson8m
Do you ship nationwide?
O4
Order #44115m
When will my order arrive?
TS
Tech Support23m
Ticket resolved ✅
EC
Emily Carter Sales
+1 415 555 0132 · WhatsApp
Hi 👋 How much is the Professional plan?
Is support included?
Laura P. · Sales
Hi Emily! The Professional plan includes priority support and unlimited agents 🚀
14:32
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📊
8 agents online
3 numbers connected
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Reply in ~1m 20s
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All included

Every tool your team needs

No extra modules. No surprises. Everything available from day one.

👥
Multi-agent

One number, your whole team. Several agents work at once, with department queues and one-click transfers.

📥
Unified inbox

All your channels in one inbox. Filter by agent, department, tag or status with a click.

🤖
Chatbot & automation

Configurable menus, business hours and automatic routing. The bot filters and routes; your team closes.

📄
WhatsApp templates

Build and send templates with header, variables and buttons. Reopen conversations and reach customers whenever you need to.

☑️
Interactive messages

Native WhatsApp buttons, lists and calls to action. Your customers reply with a single tap, no typing.

🎙️
Full media

Images, videos, documents, location, contacts and voice notes. Everything flows in the same conversation.

📣
Broadcast campaigns

Send mass messages segmented by tag or list. Reach your entire base in seconds.

📅
Scheduling

Schedule messages for the exact right moment. Appointment reminders, follow-ups and automatic billing.

👤
CRM & contacts

Profile for each contact with notes, custom fields and history. Import your base from CSV or Excel.

📊
Metrics & reports

Open and resolved tickets, response times, quality (CSAT) and agent performance.

🛡️
Control & audit

Oversee any conversation without interfering, with full per-agent history and role-based permissions.

✨
AI assistant

Suggested replies and automatic support powered by AI, trained on your business information. Coming soon.

Support channels

Where your customers are, Zaclix is too

WhatsApp, Facebook and Instagram already integrated in the same inbox. More channels on the way, without changing platforms.

WhatsApp

Multi-agent, chatbot, templates, campaigns, scheduling and more. Your main channel.

Facebook

Messenger integrated in the same inbox, with chatbot and media. Serve from one interface.

Instagram

Instagram DMs in your inbox. Reply to direct messages from Zaclix.

Web Chat

Widget on your website that goes straight to your Zaclix inbox.

⏳ Coming soon
Pricing

Simple, transparent pricing

No hidden fees. No commitment. 14-day free trial, no credit card required.

Plans do not include what Meta charges for messages sent through the official WhatsApp API. What WhatsApp charges per message →

FAQ

We answer your questions

More questions? Message us on WhatsApp.

Start today

Ready to organize your customer service?

14 days completely free. No credit card. No contracts. Your team will notice the difference from day one.

✓ No credit card ✓ Instant activation ✓ Cancel anytime
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